Convenient virtual healthcare
Using telemedecine is secure, easy and convenient.
Scheduled telemedicine visits:
Connect with your regular doctor at a time that works for you.
To schedule a telemedicine visit:
New patients can be seen via telemedicine! Click the button to find a doctor accepting new patients, then call the clinic to set up a new patient appointment.
On-Demand Telemedicine for Urgent Care:
Connect with an available provider – during the day, in the evening and on weekends.
First come, first served. For FCN and non-FCN patients.
Please do not check in for scheduled telemedicine visits with your regular doctor through On-Demand. Follow the check-in instructions provided by your clinic. You will receive a link from your clinic and/or provider directing you to the correct virtual waiting room.
If you don't have check-in information for your scheduled visit, please contact your clinic:
Please call your clinic or use your InTouch Patient portal account for all routine care and questions, such as refill requests, COVID-19 info, etc.
How it works:
Telemedicine is secure (HIPAA compliant) and easy to use. You will see and speak to your provider using video conferencing technology.
What you'll need:
To test your device's camera and microphone:
Please note: Your provider may determine it is better to see you in person. Please understand this decision is made to provide the most complete, appropriate care.
When to use telemedicine:
Telemedicine works well for a variety of visit types:
Please note: Your provider will determine if your specific medical concern is appropriate for telemedicine. Routine or ongoing care and well exams should be scheduled with your regular doctor.
Telemedicine visits are billed just like a normal in-office visit.
There may be times when a telemedicine visit needs to be converted to an in-office visit. In these instances, there would not be a charge associated with the telemedicine portion of the care.
Visits that are not appropriate for telemedicine:
The following types of visits typically require a physical exam, which must be done in person.
FCN clinics have strong preventive measures in place to keep our clinics safe for all patients who need to be seen in person.