Network, phone outage for Skagit County locations – Monday, Jan. 12

Jan 12, 2026 | News

All Family Care Network locations in Skagit County have been impacted by a significant Astound fiber network outage this morning. This includes:

  • North Cascade Family Physicians – Office closing at 12:30pm; phones working (normal hours)
  • Mount Vernon Family Health – Open; no incoming calls
  • Urgent Care – Mount Vernon – Open; no incoming calls
  • Island Family Physicians – Closing at 11am

There is currently no estimate on a repair time. We will update this post if clinic hours change. If you are unable to reach your clinic by phone, you can manage appointments and/or send a secure message to your care team via MyChart.

Last updated: Monday, Jan. 12, 11am