Internet outage affecting FCN clinics

Aug 17, 2023 | News

UPDATE: As of 1 p.m. on Thursday, Aug. 17, FCN’s internet has been restored. All systems, including phones and OnDemand Telemedicine are operating normally. Thank you for your understanding and patience!


An outage with Family Care Network’s internet provider is affecting all FCN facilities, including all primary care clinics, urgent care locations, OnDemand Telemedicine and lab draw stations. This affects all network access, and may affect phones and the server connection supporting our patient portal, MyChart.

We are actively working with our provider to address the issue and will provide updates as available. We apologize for the inconvenience.