Before starting your On-Demand visit...

Please review the following information, then click "Start On-Demand" at the bottom of the page to enter the virtual waiting room.

IMPORTANT: Do not close or refresh your browser window or allow your mobile device to lock while you are waiting or during check in.

1.  If you have a scheduled telemedicine visit:

Please do not use On-Demand Telemedicine to check in for a scheduled visit.

  • On-Demand Telemedicine is separate from our regular clinics, with its own virtual waiting room, staff members, and providers.
  • Follow the directions provided by your clinic to check in for your scheduled visit, to make sure you enter the correct virtual waiting room.
  • If you don't have check-in information for your scheduled visit, please contact your clinic: Clinic Contact Info >>

2.  Please call your clinic or use your InTouch patient portal account to:

  • Schedule an appointment (in person or via telemedicine)
  • Get help with general medical questions, billing, refills, referrals, etc.
  • InTouch Patient Portal >>

3.  These types of appointments should be scheduled with your regular provider (in-person or via telemedicine):

  • Immunizations
  • Well exams
  • Follow-up appointments
  • Routine check-ups for chronic conditions
  • Medication reviews

L&I visits for on-the-job injuries must be seen in person. 
Urgent Care locations and wait times >>

Thank you for choosing Family Care Network On-Demand Telemedicine.

We are ready to see you now!

Start On-Demand

On-Demand Hours:
Monday-Friday, 8am-9pm
Saturday, Sunday and Holidays, 9am-5pm

Closed Thanksgiving and Christmas Day

Holiday hours (9am-5pm) on: New Year's Eve, New Year's Day, Memorial Day, Independence Day, Labor Day, day after Thanksgiving, Christmas Eve

Return to Telemedicine Page